Cancellation & Refund Policy
We understand that plans can change. To ensure property availability and maintain our service standards, the following cancellation policy applies based on the notice provided prior to your arrival:
1. Timelines and Refunds
The refund amount for your reservation depends on how far in advance the cancellation notice is received before your scheduled Check-in date:
Notice Period
Refund Percentage
Notes.
-More than 60 days.
100%
-Full refund of the total payment.
-Between 30 and 60 days.
80%
-A 20% cancellation fee will be applied.
-30 days or less.
0%
-The full advance payment is forfeited.
2. Early Departure
No refunds or credits will be issued if a guest chooses to check out before the original scheduled departure date.
3. Travel Insurance
Due to our strict cancellation windows, we strongly recommend that guests purchase independent travel insurance. This provides financial protection against unforeseen events (weather, health issues, travel disruptions, etc.) that may result in a last-minute cancellation.
Important Note: All cancellations must be submitted in writing through our booking portal or via the confirmation email to be officially processed and to verify the notice period.
